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COVID-19 Update

COVID-19 Update

This is a very difficult time for all of us but rest assured that the entire Ensurco team is working diligently to make sure we all get through this.

The difficulties that communities around the world face as a result of COVID-19 is unprecedented.  The entire world has made dealing with this virus the number one priority. The world health community has been mobilized and is working around the clock to both, find a solution and remain as responsive as possible. We’re all in this together and we face significant challenges going forward, as these are uncharted waters.

As a business, the decisions we’ve made over the last few weeks were guided by public health authorities.  This pandemic has become our number one priority. Our focus is to be there for our employees, our customers and our insurers.

Our entire staff is working from home as we have a strong continuity plan in place.  At present, our offices are closed to the public.  This environment dictates that we remain extra cautious and vigilant during the days and weeks ahead.  We assure you however, that we’ve taken the necessary steps to ensure that our business remains operational and your interests are well taken care of.    

The impact of the pandemic seems to worsen on a daily basis as every day brings new challenges and new situations to deal with.  We’re trying to problem solve by reviewing the information that’s out there and deal with it.

This is a very difficult time for all of us but rest assured that the entire Ensurco team is working diligently to make sure we all get through this.

Raymond J. Faraone, CEO & President 
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  • Rasoul K.

    What our clients say

    After talking to many different insurance companies, I spoke to Ensurco New Business Team. They returned my call quickly, provided the best rate and helped me set up a home insurance policy within an hour. Great service!

    Rasoul K.
  • Edward L.

    What our clients say

    I recently sent Ensurco an email requesting changes to my auto policy. I got a quick response. All the changes were completed in a timely manner and I received a detailed email with my billing schedule attached.

    Edward L.
  • Maria L.

    What our clients say

    Amazing staff to deal with. Very fast and efficient. My broker explained the difference between condo insurance and condo corporation insurance.  Thank you!

    Maria L.
  • Michelle B.

    What our clients say

    I was in a time crunch to get an auto application done on a Friday afternoon as I was picking up a new car. I called my customer service rep at Ensurco and she was able to get me a quote, provide an application and even send confirmation to my dealer with a liability slip. Keep up the good work.

    Michelle B.
  • Kelly S.

    What our clients say

    As a high risk driver, I was looking for a good rate as well as good coverage. I spoke to an Ensurco broker who helped me set up a 6 month policy so that I can eventually move to a regular market at less premium. You guys came through when no one else cared.  Thank you so much for your help. :)

    Kelly S.
  • Mark C.

    What our clients say

    When my son and I decided to travel to Calgary for a week, I called my broker at Ensurco who was able to provide me with great coverage at a really good price. I got my travel documents by email within 10 minutes. Exceptional timing!

    Mark C.
  • Don S.

    What our clients say

    Claims service! Most people dread talking to an insurance company or broker to report a claim. But I recently called my insurance broker at Ensurco about a possible water damage claim. He was able to guide me through the process.  The decision was mine as to whether or not I would proceed with the claim.  If so, he explained that he could connect me directly with the insurance company adjuster and resolve the issue. Great advice and great service.  Thanks Ensurco!

    Don S.

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